Account access
Sign in or begin password recovery without sending credentials to support.
Support
Get to the right help without exposing the pursuit.
Use the paths below for account, product, security, privacy, accessibility, or online notary coordination. Never email passwords, private keys, or complete proposal packages.
ContractPulsar is in pre-release development
Support is currently handled by email. Production support channels and response commitments will be published before customer launch.
Support paths
Start with the kind of help you need.
Product and pursuit help
Understand the source-to-submission workflow and include a non-sensitive pursuit reference when contacting us.
Security and privacy
Review the current control posture or send a focused security or privacy report.
Online notary
A clear handoff when a form must be notarized.
If a solicitation requires notarization, confirm the exact form, signer, identity requirements, jurisdiction, and due time before booking. An appointment does not extend the submission deadline.
Schedule online notary coordination
Booking opens through the designated BlueNotary scheduling link in a new tab.
Open schedulingWhat to include
- Your account email and organization name
- The page or workflow where the issue occurred
- A non-sensitive pursuit reference, if relevant
- Browser, device, and the approximate time of the issue
- Steps to reproduce and any safe error text
What not to include
- Passwords, one-time codes, API keys, or access tokens
- Complete proposal packages or sensitive pricing files
- Classified, export-controlled, or source-selection data
- Personal identity documents unless requested securely
- Malware or unredacted third-party confidential content